Our Policies

Credit Cards on File

At Glow Medical, we’re all about keeping things breezy and beautiful. To ensure your spot in the relaxation zone, we kindly ask for a card on file. This little buddy serves as your ticket to book appointments, is a deposit for treatments, and stands guard against no-shows. Don’t worry, it’s securely stored and only used when necessary. So, let’s keep the vibes glowing and the appointments on point.

Cancellation Policy

So, you’ve got a hot date with Netflix and pajamas instead of us? We get it – priorities, right? Just give us a ring-a-ding-ding at least 24 hours before your appointment, and we’ll try not to shed too many tears. If you do not give us at least 24 hours notice, you will be charged depending on your appointment type.

No-Show Policy

Ah, the disappearing act! Abracadabra – and just like that, poof, you’re gone. Well, it’s not exactly magic to us. If you decide to ghost us, we will have to dust off the ol’ fee card. Fair warning – it’s not our favorite party trick. If you no show your appointment you will be charged depending on your appointment type.

Fashionably Late?

Better late than never, right? Not exactly. While we appreciate the dramatic entrance, we’re kinda into this whole punctuality thing. If you are fashionably (10-15) minutes late to your appointment you will be charged depending on your appointment type and you may be asked to reschedule.

Disregarding Pre-Appointment Instructions

Hey, we don’t make these rules just for kicks! Ignoring those pre-appointment do’s and don’ts? Not cool. Help us help you get the most out of your appointment experience! If you cannot be seen due to not following pre appointment instructions you will be charged depending on your appointment type and you may be asked to reschedule.

Last-Minute Appointment Changes

Feeling a sudden urge to switch things up? We understand the thrill of spontaneity! Just let us know ASAP (24 hours in advance) if you want to change your appointment type last minute. We’ll do our best to accommodate your impromptu decisions without giving our planners a headache.

Skincare purchases

At Glow Medical, we believe in only carrying the best of the best when it comes to skincare — because you deserve nothing less! But we get it, sometimes things just don’t vibe with your skin. If that happens, don’t worry, we’ve got a simple return policy to keep things smooth:

30 Days: Take 30 days from the moment your order arrives to decide if it’s a match made in skincare heaven. No rush, just glowing decisions! ✨
75% Left, No Less: If you’ve used more than 25% of the product, we can’t take it back. To keep it fair, we need at least 75% remaining to process a return.
Store Credit Only: Returns = store credit. You’ll get a credit to spend on your next perfect product or service— we’ve got tons of top-tier options, and we’re confident you’ll find your next favorite!
The Fine Print: Some products (because of health and safety reasons) aren’t eligible for returns. (Latisse, Upneeq)

We’re passionate about offering only the best skincare products — carefully selected to meet our high standards (and yours!). So, if you need to return something, just reach out to our customer service team, and we’ll make sure it’s a quick and easy process.

Got questions or need help finding your next holy grail? We’re here for all your skincare needs! 🌟

Medical Images are NOT optional:

At Glow Medical Aesthetics, we are steadfastly committed to excellence in patient care, which includes the diligent use of medical images—specifically, before and after photographs. Here’s why we believe they are crucial to maintaining our high standards:

Comprehensive Assessment:

Before embarking on any treatment journey, thorough assessment is key. Before photographs provide a baseline snapshot that allows our healthcare professionals to accurately evaluate your current condition, track progress over time, and tailor personalized treatment plans that meet your unique needs. This initial visual documentation ensures that every decision made is informed and precise.

Transparent Communication:

Medical images, especially before and after photographs, facilitate clear and open communication between our team and you, our valued patient. They serve as visual evidence of the efficacy of treatments, enabling us to discuss realistic expectations, set achievable goals, and celebrate milestones together. This transparency builds trust and empowers you to make well-informed decisions about your medical aesthetics journey.

Objective Documentation:

In the realm of medical care, objective documentation is paramount. Before and after images provide tangible evidence of treatment outcomes, illustrating improvements in aesthetic enhancements and progress. This documentation not only informs current treatment plans but also serves as an invaluable reference point for future assessments and comparisons.

Professional Standards and Quality Assurance:

Maintaining professional standards and ensuring quality assurance are central to our practice. By consistently capturing and reviewing medical images, we uphold rigorous standards of care and monitor the effectiveness of our treatments. This commitment to quality assurance enhances patient safety, optimizes treatment protocols, and reinforces our dedication to delivering exceptional outcomes.

Empowering Patient Experience:

Above all, the use of before-and-after photographs empowers you, our patient, to witness and celebrate your transformation firsthand. Seeing visible improvements in your appearance can be deeply motivating and reaffirm your investment in self-care. It allows you to take pride in your progress and inspires confidence in the care you receive at our practice.

Services Rendered:

We do not offer refunds for services. If you have any questions or concerns regarding the services you received at Glow Medical, please contact us within 30 days of your appointment. We’re happy to assist you.

We’re all about spreading those good vibes and making sure everyone leaves feeling like a million bucks. By adhering to these guidelines, we’re not just keeping things fair and fabulous for everyone, but we’re also ensuring that your journey with us is smooth, stress-free, and full of that glowing satisfaction you deserve. So, let’s make every visit sparkle and every treatment a delight—because you deserve nothing less!

Our Policies

Credit Cards on File

Cancellation Policy

No-Show Policy

Fashionably Late?

Disregarding Pre-Appointment Instructions

Last-Minute Appointment Changes

Skincare purchases

Schedule A Consultation

Contact Us

Our Policies

Credit Cards on File

Cancellation Policy

No-Show Policy

Fashionably Late?

Disregarding Pre-Appointment Instructions

Last-Minute Appointment Changes

Skincare purchases

Schedule A Consultation

Contact Us

(918) 927-2618

6207 E 61st Street, Tulsa, US 74136

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